Customer data is a crucial part of any marketing campaign. From finding new data to tracing down potential business leads and even new avenues of advertisement, ensuring you have the most up-to-date data is crucial to running your business.
Suppose you’re looking for ways to increase your return on investment (ROI). In that case, customer data enrichment can significantly benefit your business and lead to new avenues of funding and improved customer experience.
Here, we discuss how data enrichment can improve your marketing campaign and how accurate contact and lead data can positively enhance your marketing strategies and brand awareness.
What Is Customer Data Enrichment?
Lead or customer data enrichment uses existing first-party data, including email addresses, names, and more, and uses appending strategies to flesh out that data using external, second-, and third-party data. Using the wealth of information on the internet and from opt-in actions, data enrichment crafts complete customer profiles packed with high-quality data perfect for businesses looking to improve their marketing strategies using deeper insights.
Data enrichment turns an email list into an actionable customer database full of demographic data. For example, with enriched customer data, you gain access to things like income levels, marital status, and other important demographic factors allowing you to target your ideal customer persona. Once you have a good idea of your target customer base, you can increase your marketing effectiveness without raising your marketing efforts or costs significantly.
Data enrichment also applies to sales leads. For example, you have limited information, such as a name or address, with some potential clients. With lead data enhancement, you can easily track down possible leads and learn information to help directly personalize advertisement campaigns for their specific interests or custom craft sales pitches at their niches and goals. By targeting customer and lead preferences and needs, you create a personalized experience that will move customers along the sales funnel toward making a purchase.
Applying Customer Data Enrichment To Marketing Campaigns
Once you have enriched customer data, there are a variety of applications. For example, you can use customer data to update your blog or website better or decide if your brand awareness warrants a brand update. In addition, most companies use marketing data enrichment to craft robust marketing strategies for their company.
Enrichment services offer a wealth of information that can be used in various ways, so long as you’re willing to research for your business and work closely with data enrichment services to craft the best customer and lead database for your needs.
Let’s take a look at some of the ways customer data enrichment can help improve marketing, as well as boost brand awareness and help bolster customer relations.
Improved Marketing Strategies
Contact data enrichment allows for personalized marketing strategies on a scale that would be impossible otherwise. For example, with customer demographic enrichment, you can easily see where most of your customers come from and narrow your target niche. This enrichment process allows you to make better informed business decisions.
Want to target only single customers? With the help of enrichment tools, you can quickly sort your customers by their demographic information, allowing you to tailor campaigns to direct niches. For example, craft meaningful customer interactions using personalized mailers, or send out newsletters that laser target customers likely to donate to charity.
Whatever direction your next marketing campaign takes, data enrichment aids sales teams in crafting striking, targeted, personalized advertising that helps take your company to the next level.
Data enrichment turns names on a page into 360-degree profiles of your customers or potential sales leads. With intimate knowledge of each of your potential customers, you have a better idea of your previous marketing success rates, as well as what demographics and niches your brand appeals to directly. Thanks to data enrichment services, you can spend less time collecting emails and other information and more time crafting the ideal marketing campaign to target your customer base.
While data enrichment applies to almost every marketing area, let’s look at digital and physical marketing campaigns and how data enrichment can bolster brand awareness and customer relations.
Enrich Contacts For Digital Marketing Campaigns
Your newsletter may have fallen flat in the past. You may have low engagement with email campaigns. Whatever the issue, digital marketing campaigns reach new heights with data appending. Find out if the email addresses on your lists are accurate or if you’ve been sending mailers to dead addresses and spam folders.
Having accurate mailing lists is a vital part of any digital marketing campaign, as is ensuring that your mail actively reaches interested users. Sometimes, you may have physical address information or names for customers, but there is no way to contact them via email.
Email list enrichment can help with this issue and give you the database of potential customers ready to receive your next email campaign. With an average ROI of $36 for every $1 spent on email marketing, ensuring that the list is as accurate as possible is crucial to your business.
Another way to use customer data enrichment to boost your email marketing campaigns is to track generational data. Specific demographics are more likely to respond to email campaigns than others, making it worthwhile to single out this demographic from your list of usual customers to fine-tune your marketing campaign.
While not every individual in said demographic is guaranteed to respond, using all available data to fine-tune your campaign can give you a leg up on the competition and bring your marketing strategies to new heights.
Enrich Leads For Direct Mail Campaigns
Customer data enrichment can also help boost direct mail campaigns. For example, if you’re looking to sell baby products, targeting newly married couples or those in a particular stage of life can benefit your overall ROI for each mailer. In addition, you can avoid sending out notices to those uninterested in the deals, and by doing so, hyper-focus your mailing campaign to one demographic.
Different generations respond differently to mailers, which may benefit your business by targeting one group over another when sending magazines, catalogs, and more. But, of course, research is always best to ensure you’re reaching the correct niche overlap with your direct mailing campaigns.
Still, customer data appending is suitable for more than just digital information. For example, updated home addresses, income levels, eco-friendly ranking, and more can be found within your customized customer database, allowing you to easily target critical demographics with your direct mailers.
While direct mailers are not as popular as email, they still have an important place in a business’s marketing campaign, making applying updated, high-quality data to your marketing research and subsequent sales efforts even more crucial.
Brand Awareness and Customer Relations
Data enrichment can also help boost brand awareness, reputation, and customer relations. Having the correct customer information can make it easier than ever to pair reviews with customers and purchase information. In addition, this information helps customer service representatives connect customers with solutions, increasing overall happiness with your products.
Good data enrichment services can also help you target critical niches, build brand awareness across all online platforms, and hyper-focus your efforts on crucial niches for your company. As a result, you can grow your company and brand identity by targeting competitive niches, bringing in more satisfied customers, and helping fuel the sales funnel process.
By boosting customer relations, you gain customers who are likely to click through on advertising campaigns and who are likely to recommend your products. Keeping a database of your customers not only helps your customer service team but also helps your sales team quickly sift through information to craft the best campaigns possible.
A marketing team with a functional database is working with pure gold. Not only does your team know exactly the market they’re targeting, but they can identify missing niches and help expand your company’s advertisements to reach new and innovative segments of the population you may have missed in the past, all thanks to data enrichment services.
From targeting new niches to hunting down fun and innovative marketing campaigns, customer and lead data enrichment can significantly boost your company’s advertising ROI and bring your marketing team to new heights. In addition, using data correctly to craft marketing strategies can substantially grow your company’s reach and brand awareness and help direct customers to your business.
While collecting customer data has been a drag in the past, requiring surveys and campaigns to get phone numbers, with data enrichment services, you can rest confident you’re getting the most up-to-date data possible.
If you want to take your marketing campaign to the next level and improve your overall contact and lead data, contact us today. Data enrichment can transform your company and marketing team’s success. All it takes is a little innovation, some elbow grease, and an intimate understanding of your customer database. Then, you’ll be well on your way to new and innovative marketing campaigns that put your company ahead of the pack and engage customers like never before.