Customer Data Enrichment for Improved Marketing, Contact & Lead Data
Customer data is a crucial part of any marketing campaign. From finding new data to tracing down potential business leads and even new avenues of advertisement, ensuring you have the most up-to-date data is crucial to running your business.
Suppose you're looking for ways to increase your return on investment (ROI). In that case, customer data enrichment can significantly benefit your business and lead to new avenues of funding and improved customer experience.
Here, we discuss how data enrichment can improve your marketing campaign and how accurate contact and lead data can positively enhance your marketing strategies and brand awareness.
What Is Customer Data Enrichment?
Lead or customer data enrichment uses existing first-party data, including email addresses, names, and more, and uses appending strategies to flesh out that data using external, second-, and third-party data. Using the wealth of information on the internet and from opt-in actions, data enrichment crafts complete customer profiles packed with high-quality data perfect for businesses looking to improve their marketing strategies using deeper insights.
Data enrichment turns an email list into an actionable customer database full of demographic data. For example, with enriched customer data, you gain access to things like income levels, marital status, and other important demographic factors allowing you to target your ideal customer persona. Once you have a good idea of your target customer base, you can increase your marketing effectiveness without raising your marketing efforts or costs significantly.
Data enrichment also applies to sales leads. For example, you have limited information, such as a name or address, with some potential clients. With lead data enhancement, you can easily track down possible leads and learn information to help directly personalize advertisement campaigns for their specific interests or custom craft sales pitches at their niches and goals. By targeting customer and lead preferences and needs, you create a personalized experience that will move customers along the sales funnel toward making a purchase.
Applying Customer Data Enrichment To Marketing Campaigns
Once you have enriched customer data, there are a variety of applications. For example, you can use customer data to update your blog or website better or decide if your brand awareness warrants a brand update. In addition, most companies use marketing data enrichment to craft robust marketing strategies for their company.
Enrichment services offer a wealth of information that can be used in various ways, so long as you're willing to research for your business and work closely with data enrichment services to craft the best customer and lead database for your needs.
Let’s take a look at some of the ways customer data enrichment can help improve marketing, as well as boost brand awareness and help bolster customer relations.
Improved Marketing Strategies
Contact data enrichment allows for personalized marketing strategies on a scale that would be impossible otherwise. For example, with customer demographic enrichment, you can easily see where most of your customers come from and narrow your target niche. This enrichment process allows you to make better informed business decisions.
Want to target only single customers? With the help of enrichment tools, you can quickly sort your customers by their demographic information, allowing you to tailor campaigns to direct niches. For example, craft meaningful customer interactions using personalized mailers, or send out newsletters that laser target customers likely to donate to charity.
Whatever direction your next marketing campaign takes, data enrichment aids sales teams in crafting striking, targeted, personalized advertising that helps take your company to the next level.
Data enrichment turns names on a page into 360-degree profiles of your customers or potential sales leads. With intimate knowledge of each of your potential customers, you have a better idea of your previous marketing success rates, as well as what demographics and niches your brand appeals to directly. Thanks to data enrichment services, you can spend less time collecting emails and other information and more time crafting the ideal marketing campaign to target your customer base.
While data enrichment applies to almost every marketing area, let's look at digital and physical marketing campaigns and how data enrichment can bolster brand awareness and customer relations.
Enrich Contacts For Digital Marketing Campaigns
Your newsletter may have fallen flat in the past. You may have low engagement with email campaigns. Whatever the issue, digital marketing campaigns reach new heights with data appending. Find out if the email addresses on your lists are accurate or if you've been sending mailers to dead addresses and spam folders.
Having accurate mailing lists is a vital part of any digital marketing campaign, as is ensuring that your mail actively reaches interested users. Sometimes, you may have physical address information or names for customers, but there is no way to contact them via email.
Email list enrichment can help with this issue and give you the database of potential customers ready to receive your next email campaign. With an average ROI of $36 for every $1 spent on email marketing, ensuring that the list is as accurate as possible is crucial to your business.
Another way to use customer data enrichment to boost your email marketing campaigns is to track generational data. Specific demographics are more likely to respond to email campaigns than others, making it worthwhile to single out this demographic from your list of usual customers to fine-tune your marketing campaign.
While not every individual in said demographic is guaranteed to respond, using all available data to fine-tune your campaign can give you a leg up on the competition and bring your marketing strategies to new heights.
Enrich Leads For Direct Mail Campaigns
Customer data enrichment can also help boost direct mail campaigns. For example, if you're looking to sell baby products, targeting newly married couples or those in a particular stage of life can benefit your overall ROI for each mailer. In addition, you can avoid sending out notices to those uninterested in the deals, and by doing so, hyper-focus your mailing campaign to one demographic.
Different generations respond differently to mailers, which may benefit your business by targeting one group over another when sending magazines, catalogs, and more. But, of course, research is always best to ensure you're reaching the correct niche overlap with your direct mailing campaigns.
Still, customer data appending is suitable for more than just digital information. For example, updated home addresses, income levels, eco-friendly ranking, and more can be found within your customized customer database, allowing you to easily target critical demographics with your direct mailers.
While direct mailers are not as popular as email, they still have an important place in a business's marketing campaign, making applying updated, high-quality data to your marketing research and subsequent sales efforts even more crucial.
Brand Awareness and Customer Relations
Data enrichment can also help boost brand awareness, reputation, and customer relations. Having the correct customer information can make it easier than ever to pair reviews with customers and purchase information. In addition, this information helps customer service representatives connect customers with solutions, increasing overall happiness with your products.
Good data enrichment services can also help you target critical niches, build brand awareness across all online platforms, and hyper-focus your efforts on crucial niches for your company. As a result, you can grow your company and brand identity by targeting competitive niches, bringing in more satisfied customers, and helping fuel the sales funnel process.
By boosting customer relations, you gain customers who are likely to click through on advertising campaigns and who are likely to recommend your products. Keeping a database of your customers not only helps your customer service team but also helps your sales team quickly sift through information to craft the best campaigns possible.
A marketing team with a functional database is working with pure gold. Not only does your team know exactly the market they're targeting, but they can identify missing niches and help expand your company's advertisements to reach new and innovative segments of the population you may have missed in the past, all thanks to data enrichment services.
From targeting new niches to hunting down fun and innovative marketing campaigns, customer and lead data enrichment can significantly boost your company's advertising ROI and bring your marketing team to new heights. In addition, using data correctly to craft marketing strategies can substantially grow your company's reach and brand awareness and help direct customers to your business.
While collecting customer data has been a drag in the past, requiring surveys and campaigns to get phone numbers, with data enrichment services, you can rest confident you’re getting the most up-to-date data possible.
If you want to take your marketing campaign to the next level and improve your overall contact and lead data, contact us today. Data enrichment can transform your company and marketing team’s success. All it takes is a little innovation, some elbow grease, and an intimate understanding of your customer database. Then, you'll be well on your way to new and innovative marketing campaigns that put your company ahead of the pack and engage customers like never before.
What Is Data Enrichment? Unlock The Power Of Your Business's Data
If you advertise directly to customers in any capacity, data is worth its metaphorical weight in gold to your business. From contact information to demographic data, every piece of information on your customers is a gateway into future advertising plans. However, if you’re missing crucial data, you may harm your return on investment (ROI) on marketing campaigns. That’s where data enrichment comes into play. Data enrichment is a process that starts with data that you already have and adds additional perspective such as demographics, wealth score, psychometrics such as green score, email addresses, phone numbers, physical addresses and more.
Here, we cover data enrichment and how it provides meaningful insights into customer behavior and can enhance your next sales campaign.
What is Data Enrichment? at a Glance
Examples of Data Enrichment
Data Enrichment turns first-party data into a complete customer profile using third-party data. Let’s start by discussing first-party data. Say you run a campaign where you collect emails through your point-of-sale or e-commerce system. These emails would be first-party data, as your customers volunteered it directly to you for a service. Third-party data, on the other hand, exists on the internet. This includes census information, general geographic data, and other external sources.
If you've ever Googled your name, you know how much random external data exists on the internet. While it would be ideal to search for your customers one by one, that's not practical, especially with the sheer amount of information you need to craft a complete customer record. Plus, there's no way to guarantee you'd receive high-quality data, like up-to-date email addresses. This is where data enrichment comes into play.
Data enrichment services take your existing customer base and craft complete profiles. Data enrichment services can gather critical insights like marital status, job titles, income levels, geographic data, and more by using a single piece of information like a name or phone number. These services can take an email list and flesh it out, removing old, out-of-date addresses and ensuring that your next sales campaign reaches active, interested customers.
Why Should You Use a Data Enrichment Service?
Data enrichment services offer deeper insights into your customer base and help you personalize your marketing toward each customer. By accurately identifying key demographics, you can craft individual email campaigns that feel personal to your customers and improve the overall customer experience at your company.
Data enrichment services take the burden of collecting customer information away from business owners and sales teams. By starting with small pieces of information and extrapolating them out using AI and specialized programs, data enrichment services offer complete customer profiles to help you mold your marketing campaign. For example, suppose you're worried about effectively utilizing the sales funnel or have email campaigns falling flat. Data appending can give your business a leg up and help boost your email marketing success.
Data enrichment applies to more than just email marketing. You can make informed decisions about your business by identifying crucial customer segments and adjusting business goals to target potential customers. By identifying existing engaged groups of people, you can laser-focus on that subset of your customer base or track down niches you may have yet to reach effectively. Thanks to high-quality data, you can craft a customer database that fuels your next marketing campaign and helps grow your business.
With a specially crafted customer data platform, you can quickly sort customers by key demographic points. This allows you to see customer information at a glance without filtering through spreadsheets. Then, organize customers by datasets like age, marital status, and more to get a clearer idea of your customers and their goals. The more you know about your follower base, the more you can hone your marketing campaigns to target their interests.
Even with all this information, using data enrichment effectively in your next marketing campaign is crucial to ensuring you get the best ROI on data enrichment services. While accurate customer information makes creating a sales campaign more straightforward than ever, you need creativity and innovation to create a truly spectacular marketing campaign that will drive customer conversion rates and increase brand awareness.
How to Use Data Enrichment in Marketing
While we’ve hinted at a few ways to use data enrichment in your marketing efforts, there’s much more to cover. By combining internal-source customer dataset information with additional sources, you can see the big picture. Setting business goals based on complete customer data can propel your marketing efforts to new heights and set a course for your next marketing endeavor.
But what kind of marketing benefits from data enrichment services? In short, every type of marketing can benefit to some level from data enrichment. From email and physical mailer campaigns to user-generated content (UGC) campaigns and social media posts, having accurate demographic data on your customer base can significantly improve all marketing efforts across the board. You can increase your customer conversion rate and overall marketing ROI using data enrichment tools.
Email Marketing
The most up-to-date email addresses can significantly impact email marketing's open and response rates. Since email marketing boasts a 1:36 ROI ratio for every dollar spent, every email must reach its destination to maximize profits.
However, data enrichment has more benefits than avoiding spam filters and dead inboxes. For example, you can target customers for personalized emails by accurately tracking critical demographic information.
For example, data enrichment can tell you which of your customers are single or recently engaged. With this information, you could send out wedding season deals to optimal candidates and avoid spamming happily married individuals with wedding promos.
Similarly, you can target people who live in a particular area, customers in a field of work, or even customers with a specific heritage or family background. Data enrichment can also tell you things like the likelihood to donate to charity, wealth score, and more, allowing you to craft your next marketing campaign better.
Direct Mail Campaigns
Much like email marketing, physical mailing campaigns benefit from data enrichment. Having accurate physical addresses is vital to physical mailer marketing. With demographic data, you can target customers more likely to respond to physical mail.
You can also narrow down potential respondents to those in a specific area or stage of life. For example, if you own a furniture company, you could send out mailers to likely college students to advertise dorm furniture. But, thanks to data enrichment, you'd avoid sending these deals to elderly customers who may be confused at the call to further education.
Of course, data always overlaps, so target customers that fit several potential target demographics to hone your next physical mailing campaign for better results.
UGC Campaigns
User-generated content (UGC) includes things like social media posts and photos. These campaigns are a great way to humanize your company and act as a form of influencer marketing where you don't have to pay the influencers. Instead, you gain free content to show potential customers by running hashtags and photo-sharing events.
With data appending, you can get critical insights into your customer base, such as average age and interests. Then, by combining this information with customer-generated content, you can craft content that will attract your target demographic.
Make sure to search out new niches and use insights in clever ways. For example, if your customers are interested in green companies, consider promoting UGC that shows recycling, sustainable product use, and more.
Remember, using that data is up to you and your sales team once you have accurate data. While there are plenty of guides and insights to help walk you through data use, innovative data applications drive business growth and can make or break your next marketing campaign.
Social Media
Social media campaigns can also benefit from data enrichment. For example, knowing a majority of your customers are in the Zoomer/Gen Z or Millennial generation can help drive your marketing. These demographics may be more likely to respond to social media marketing, including influencer marketing. If your customer base leans toward these platforms, guiding your marketing focus in that direction can benefit your business in the long run.
Since marketing comes down to spreading the word about your business and reaching as many customers as possible, using several marketing strategies alongside accurate data enrichment can boost your business and cut down on the overall cost of your marketing campaigns.
Thanks to data enrichment, you can craft your subsequent sales plan confidently, knowing you're reaching more customers than ever without messing around with pesky surveys and incomplete customer insights, or begging past customers for data. Data enrichment can help boost your sales team to new heights and give them all the tools they need to craft the best marketing campaign possible.
By running your customer database, you'll have critical insights at your fingertips, allowing you to make business decisions on the fly. These insights allow for innovative planning and new business goals, helping you grow your company one customer at a time. If you're looking to increase your customer conversion rate and marketing effectiveness while discovering new and innovative niches, data enrichment is a worthwhile investment for you. To learn more about our data enrichment services, contact us today.