Our Core Values

  • Responsive - We pride ourselves on our quick response time and accuracy while adding valuable insight for our customers every step of the way.
  • Innovative - We lean into creative evolution, maintain flexibility, and challenge ourselves to continually improve our products.
  • Integrity - We uphold the highest standards in all of our operations and prioritize relationships.
  • Passionate - Passion is at the heart of our business. We nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating success for our team and our clients.
  • Team Player - We work together as a team and treat fellow teammates with courtesy and respect to help them get the job done for our customers.

Meet the Team

Chris Nichols

President & Founder

Chris has over 20 years experience in the data industry and, in 1994, started Digital Research which was a privately held company that provided public records and investigative information to attorneys, private investigators and other licensed professionals. In 1999 Chris co-founded PeopleFinders.com where he designed and built parts of PeopleFinders.com’s business model, data warehouses and search systems. After a tenure at PeopleFinders.com Chris started Accurate Append.

Jimmy Zimmerman

Chief Technologist & Partner

Jimmy has over twenty years of experience in software engineering and spent the last ten years as a senior technology architect for Microsoft before joining Accurate Append. Along the way Jimmy has worked for large players in the data space including Realty Plus Online, First American Real Estate Solutions, Intel Corp, and others. He specializes in designing services infrastructure, distributed computing solutions, and object modeling.

Shawn Smith

General Manager

Shawn has 20 years of experience leading customer-focused teams to drive profitability and growth within diverse marketplaces including SaaS, ERP, Cloud, Data Analytics, Healthcare, Banking/ Finance/ Insurance, non-profits, and CRE. Before joining Accurate Append, Shawn focused on driving value in technology organizations through strategic planning utilizing data-driven insights and key operational initiatives that delivered lasting monetary value to all shareholders.

cindy novak

Cindy Novak

Sales Director

Cindy is an accomplished and results-driven Sales Executive with a proven track record spearheading regional and national growth initiatives across diverse industries, including SaaS, Banking, Finance, Mortgage, Education, Medical, Attorneys & Auto.

Cindy is proficient in cultivating high-value enterprise relationships, providing tailored solutions, and equipping our clients with the confidence they need to make strategic business decisions. She also has been a Featured Speaker at a variety of trade shows as an industry expert.

Jason Bright

Principal Software Engineer

Jason joined Accurate Append in 2026 with 30 years of software engineering experience in enterprise software and platform modernization. He specializes in AI-assisted development, with a deep background in .NET, React, Azure, API design, and internal tooling. His work focuses on modernizing complex systems and making codebases easier to understand, test, and evolve. Before joining Accurate Append, Jason worked with Microsoft and co-founded Twin Oak Solutions, where he helped modernize legacy software platforms into .NET and React-based solutions.

Outside of work, Jason enjoys live comedy, bar trivia, and spending time with his wife and their animals: one cat, three dogs, and one horse.

Libby Hawkins

Libby Quesada

Director of Customer Success

Libby began her career focused on building strong client relationships, a foundation that continues to shape her leadership today. As leader of the Customer Success Team at Accurate Append, she combines strategic thinking with hands-on support to ensure clients receive exceptional service and measurable results.

 

With over a decade of experience, Libby leads with curiosity, clarity, and a deep understanding of customer needs. She enjoys reading, live music, and yoga, which help her stay grounded and energized.

Erik Soiland

Customer Support & Billing Operations Specialist 

Erik is a Support and Operations Specialist with experience across Technical Support, Billing Operations, and data driven environments. He is skilled in resolving complex technical issues, guiding customers through data processes, billing questions, and product nuances. Erik is known for his strong communication, cross-functional collaboration, and educating users on specific software and best practices while building positive relationships.
Erik brings his experience from previous roles working as a Hardware Support Technician, Data Analyst, and Customer Support technician for several MSPs and Data Delivery Services.

kevin usselman

Kevin Usselman

Account Executive

Kevin joined Accurate Append in 2024 after gaining valuable experience in the SaaS industry. A former collegiate athlete, he brings a competitive mindset, strong work ethic, and team-first mentality to every interaction.

Known for his ability to identify opportunities and drive meaningful conversations, Kevin has a successful track record of executing targeted outreach strategies that fuel customer growth and support sales goals. Reliable, results-driven, and highly organized, Kevin plays a key role in powering Accurate Append’s B2B sales efforts.